About
About Our Store
The Festival - one of the world's greatest celebrations of Spring!
Each year, the National Cherry Blossom Festival celebrates spring in Washington, DC, the gift of the cherry blossom trees, and the enduring friendship between the people of the United States and Japan. The Festival produces and coordinates daily events featuring diverse and creative programming promoting traditional and contemporary arts and culture, natural beauty, and community spirit. Events are primarily free and open to the public.
When you purchase from the Official National Cherry Blossom Festival online store, you are supporting year-round programs, events, and educational initiatives that enhance our environment, showcase arts and culture, and build community spirit.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
Please note! Due to extraordinary demand for National Cherry Blossom Festival merchandise, we are currently experiencing delays in order processing. Please be patient as we do our best to efficiently process everyone's orders. We thank you for your immense and continued support!
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page. Please allow 5-7 business days for processing. Please understand that shipping networks face great strain during certain parts of the year, specifically around the holidays, and shipping delays will occur.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Promotional shipping, when available, is for USPS domestic shipments only. All other forms of shipping, such as expedited or international shipping, are excluded from promotions.
Returns/Exchange Policy
You may return items within 30 days of delivery for a refund (excluding original shipping) or for an exchange. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
Contact: sales@planetcotton.com
If you need to return an item, simply send back to us with a note asking for a refund or an exchange and clearly mark the items so we know how to handle the package when we receive it. The address to send your package back to is:
Planet Cotton (attn: Returns/Exchanges)
8001 Cessna Ave
Gaithersburg, MD 20879